Guest
Kenny
1 indexed appearance on the show — Site & Platform, AI, Retention & CX, Retail & Wholesale, Consumer Trends
Appearances
Takes from the episode
Extracted from the full conversation — a take may be the cowboys’ or the guest’s. The clip link settles it.
2026-06-18 Site & Platform
Shop app was initially unnecessary given Shopify already powers merchant sites, but its autofill and sign-in convenience has made it genuinely valuable over time.
the more useful shop has become and the longer it's been around the more I like it... my sweet boomer mother where she's just like, Oh yeah, I just sign in with the shop thing
▶ 8:40 2026-06-18 Retail & Wholesale
Shopify-powered DTC brands are now showing up in force with strong physical retail presences, not just staying online.
to know that Shopify brands are showing up in a real way with amazing instore experiences, like that's that's a real thing that's happening
▶ 1:18:00 2026-06-18 AI
Shop's new search is a meaningful upgrade because it uses an LLM to accept vague natural-language queries and personalizes results against a unified cross-store buyer identity.
it's ultimately baked on top of that buyer identity, that unified view of who you are as a buyer based on where you browse... the types of products that you love
▶ 1:09:20 2026-06-18 Retention & CX
Merchants should mine subscription and recurring-order growth data to decide what SKUs or categories to expand into next.
what should my skew expansion be based off of this data? I have a hero product... now you have all of this report data that you can use
▶ 52:00 2026-06-18 AI
AI-driven shopping channels are converting at meaningfully higher rates and pulling in higher-intent, further-along-the-funnel buyers than traditional channels.
the buyers who show up on storefronts are far further along in their purchasing intent funnel... the conversion ends up being about 50% higher
▶ 26:00 2026-06-18 Other
AR glasses hardware like Snap Spectacles is only a year or two away from looking as good as real designer eyewear.
Maybe like a year or two away of like, cool, you look awesome with like legit Tom Ford glasses
▶ 43:20